shipping
1. your order product will be shipped within 1-2 business days after we received your payment.
2. you will receive it within 5-7 business days.
3. We use DHL, EMS,FedEx,TNT,UPS to ship all our product.
4. Free Shipping to U.S.A., Canada , U.K , France and Australia. However,we also offer free shipping for the customers who are from Other countries if their order sub total  amout is full $200.

return

 if you are not satisfied with your purchase, you can contact us for exchange or return. Our return policy is within the first 7 days after you receive the product. The product must not be worn or damage.

Please contact us by email  service@new-sneaker.com  or online customer support at first, we will send you the details on how to send the product back for refund or exchange, usually within 1 business day  after your request  received.

Wrong Shipping Information

new-sneaker.com will not be held responsible for any additional costs or delays in the delivery due to incorrect submission of shipping information from the buyer. In such situation, any additional costs will be charged to the buyer.